ABN AMRO Grootzakelijk
March 2015 – December 2017
As scrum master and UX designer at ABN AMRO, my job was to promote agile working, facilitate events and be the connector between departments to solve impediments and shape collaborations for my development team’s developers and designers.
As UX-designer, I’d conduct research; gather feedback from different user focus groups like end-users, operations, stakeholders. Often by organizing and conducting usability tests in our lab where I worked with video and eye tracking software. The findings I would compile into reports that would be valuable input for next increments of websites and apps.