Client: The New Motion
Task: Customer portal
The mission: create a place where users can find charge points nearby or at their destination, get insights in their charging behavior, KWh’s used, billing and much more. Customers in control, helpdesk load drastically reduced.
This was one of the more challenging UX projects at The New Motion. It was done in a scrum project with a team of a information architect, developers and specialist network engineers.
Visual design was of little to no importance here; functionality and UX were key. The developers used bootstrap to give shape to my wireframes. When the possibilities of bootstrap fell short, we found a compromise to maintain as much of the intended experience.
- Find charge points
- Login and registration
- Charge card management
- Charge point management
- Billing overview and management
- Payment settings
- Reimbursement options